The Beyond 19 Diamond Model® works to improve customer advocacy while promoting a real understanding of customers' needs and wants. It assists in developing customer initiatives that result in incremental business growth and keeps the pipeline full.
Sales people and internal service providers within a company develop a rhythm or cadence in the way that they plan their sales activities always focused on the customer or opportunity irrespective of the "bushfires" that they have to attend to. The Diamond is customised for each client for maximum business efficiency and effectiveness.... and ultimately to create a significant business advantage.
It facilitates robust conversations that lead to improved performance, personal development plans, regular monitoring and coaching.
Diamond Assessments provides detailed information on the vital sales behaviours that can be used for coaching and development. For many, it is the first time Managers have behavioral data to coach to and Sales People have specific behaviours to focus on.
It is a major tool for unlocking potential.
It's always preferable to get more from existing staff than be continually "hiring and firing". The tool works with your current team and helps unlock their potential.
Diamond Assessments leads to immediate & significant increases in performance.
Many programs take a long time to embed and often a lot longer to elicit benefits. This is not the case with Diamond Assessments, the ROI is realized earlier than most as actions can be taken immediately that positively impact on performance.
Performance benefits are often attained within weeks.
The practical nature of the tool and the resulting actions taken, deliver demonstrable results and this serves as a form of confirmation and encouragement that further enhances positive change.
It enables a Sales Person and their Manager to have a new meaningful connection.
The Sales Manager can now focus on driving the vital behaviours that will deliver consistent sales performance. They can now discus the positive changes in behavior with their Sales People and directly relate this to sales performance.
It strengthens employee engagement by highlighting their purpose, their behaviors and the expected outcomes.There are of course many potential barriers for an employee to be fully committed to their job and the organization. The Beyond 19 Diamond Model® and Diamond Assessments, Learning & Development Tool create more job clarity and a sense of direction which when absent, are known to be major reasons for discontent.
The report is very easy to interpret and extremely practical when it comes to selecting actions to take.
Sales People are busy people. While the report is rich in information it is quickly and easily understood and actions can be created and implemented very quickly unlike some other assessment platforms you don't have to be a brain surgeon to immediately enjoy its benefits.