Internal Sales & Customer Support

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The Diamond can be applied to all areas of a business to provide a structure and a way of thinking that drives a greater focus on the ultimate benefit the company can deliver to their customers. It also provides a platform to align the business, everyone being on the same page.

  • It provides a framework to uncover the important business insights to ensure everyone is on the same page
  • It facilitates conversations to clearly articulate the value that needs to be delivered
  • It encourages a deeper analysis and validation of needs rather than moving to a quick fix
  • It assists with the process of discovery and problem solving
  • It provides a mechanism for consistently checking and validating both the relevance of initiatives as well as the value to the customer
  • It helps to ensure that initiatives are aligned, viable, timely and relevant
  • It helps to ensure all activities are well planned, sequenced and delivered at the appropriate time to the agreed specifications
  • It helps to determine that the right competence is in the right place at the right time

Diamond Assessments® Internal Sales Overview

Internal Sales Survey Example:
Internal Sales Report Example:
Internal Sales Report Behaviours Example:
Internal Sales Actions Example:

Recent Blog

Resources assisting sales coaching

Posted by Paul Davenport on 20 November 2018
Resources assisting sales coaching
"Targets have increased, market conditions are tougher than ever, and my resources haven'...
Posted in: CRM High Performance Sales Sales Behaviours Sales Framework Sales Growth Sales Leadership   0 Comments

The 7 secret habits of B2B sales high performers - Part 1

Posted by Tony Hall on 13 November 2018
The 7 secret habits of B2B sales high performers - Part 1
Over the many years we have worked with high performing sales people we have always been interest...
Posted in: High Performance Sales Sales Behaviours Initiatives Sales Framework Sales Relevance Sales Growth   0 Comments

Coaching - The Challenge for Sales Managers

Posted by Paul Davenport on 7 November 2018
Coaching - The Challenge for Sales Managers
With the continuing paradigm of 'more being asked from fewer' - a key challenge for Sa...
Posted in: High Performance Sales Sales performance virtual coach Sales Behaviours Sales Growth Sales recruitment Mindset Sales Leadership   0 Comments
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