Insightful Conversations Workshop

Interactive workshop conducted with your sales and customer service teams (individually or as a group) provides a simple to follow approach to elevating customer conversations to a new level. The workshop provides the conversation cycle and how to frame-up conversations and ask more insightful questions to uncover broader and deeper insight.

The outcome from this workshop includes:
  • A documented conversation cycle with supporting methodology
  • Specific ways to frame-up customer conversations specifically aligned to the
  • Diamond Insights (insights required to deliver value to customers)
  • Specific examples of open questions also aligned to the Diamond Insights

Recent Blog

The 7 secret habits of B2B sales high performers - Part 6

Posted by Tony Hall on 19 February 2019
The 7 secret habits of B2B sales high performers - Part 6
Over the many years we have worked with high performing sales people we have always been inter...
Posted in: High Performance Sales Sales Behaviours   0 Comments

Excellence is a Habit

Posted by Paul Davenport on 14 February 2019
Excellence is a Habit
In the world of business and sales we often hear about the high performers being "good wi...
Posted in: High Performance Sales Sales Behaviours   0 Comments

The 7 secret habits of B2B sales high performers - Part 5

Posted by Tony Hall on 5 February 2019
The 7 secret habits of B2B sales high performers - Part 5
Over the many years we have worked with high performing sales people we have always been interest...
Posted in: High Performance Sales Sales Behaviours   0 Comments
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Improve your behaviours to improve your team

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