Flexible Delivery Model

The Beyond 19 Diamond Model® Framework, customer engagement framework and tools delivers a cradle-to-grave sales program, enabling your sales people to learn, grow, and excel quickly from recruitment right through their entire employment lifecycle.

As your team grows, so does the tool, scaling easily to support new team members. We offer The Diamond Model® is a customer engagement Framework in a variety of configurations depending on the amount of support you need:

  • A sales program fully integrated to your business which may include salesleadership, sales coaching, sales process re-engineering, customer segmentation and sales training. We believe in and will accommodate using your existing processes and methodologies where appropriate.
  • If you prefer a fully-automated, DIY, online independent learning and development program, you can simply sign up, gain access, and we will get you started so that you can embed and use the framework on your own.
  • Salesforce Application (coming soon)

We will tailor a solution to your needs, simply reach out to discuss the best delivery model for your sales team. Contact us today

Recent Blog

How to create a sales culture in a customer service team

Posted by Ingrid Maynard on 16 May 2018
How to create a sales culture in a customer service team
With so much changing in this environment, and with so many agent attrition, making this shift...
Posted in: Call Centre High Performance Sales Sales Behaviours Initiatives Sales Framework Sales Growth Cadence Mindset Sales Leadership   0 Comments

Taking actions to improve behaviours

Posted by Paul Davenport on 2 May 2018
Taking actions to improve behaviours
It is well known that only a slight improvement in the behaviour of those dealing with custome...
Posted in: High Performance Sales Sales Behaviours Initiatives Sales Framework Sales Relevance Sales Growth Cadence Mindset Sales Leadership   0 Comments
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Improve your behaviours to improve your team

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