Customer Issues & Price Objections "Push Backs" Workshop

Interactive workshop conducted with sales and customer service teams (individually or as a group) providing a simple to follow approach to handling objections or 'push back'. The workshop provides the participants with a process to deal with objections together with an understanding of the key types of objections regularly encountered.

The outcome from this workshop includes:
  • A documented objection handling process with supporting methodology
  • A documented methodology to identify the type of objection and a type of action required to address the objection or 'push back'
  • Specific process to uncover the real issues of the Customer
  • Specific ways to handle objections specifically aligned to the Diamond Insights (developing insights required to resolve the customer's issues)

Recent Blog

The 7 secret habits of B2B sales high performers - Part 2

Posted by Tony Hall on 4 December 2018
The 7 secret habits of B2B sales high performers - Part 2
Over the many years we have worked with high performing sales people we have always been inter...
Posted in: High Performance Sales Sales Behaviours Initiatives Sales Growth Cadence Mindset   0 Comments

Resources assisting sales coaching

Posted by Paul Davenport on 20 November 2018
Resources assisting sales coaching
"Targets have increased, market conditions are tougher than ever, and my resources haven'...
Posted in: CRM High Performance Sales Sales Behaviours Sales Framework Sales Growth Sales Leadership   0 Comments

The 7 secret habits of B2B sales high performers - Part 1

Posted by Tony Hall on 13 November 2018
The 7 secret habits of B2B sales high performers - Part 1
Over the many years we have worked with high performing sales people we have always been interest...
Posted in: High Performance Sales Sales Behaviours Initiatives Sales Framework Sales Relevance Sales Growth   0 Comments
< Previous | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | Next >

Improve your behaviours to improve your team

999 Nepean Hwy,
Moorabbin VIC 3189, Australia

PrintTell a FriendBookmark Site