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How to create a sales culture in a customer service team

Posted by Ingrid Maynard on 16 May 2018
How to create a sales culture in a customer service team
With so much changing in this environment, and with so many agent attrition, making this shift...
Posted in: Call Centre High Performance Sales Sales Behaviours Initiatives Sales Framework Sales Growth Cadence Mindset Sales Leadership   0 Comments

Taking actions to improve behaviours

Posted by Paul Davenport on 2 May 2018
Taking actions to improve behaviours
It is well known that only a slight improvement in the behaviour of those dealing with custome...
Posted in: High Performance Sales Sales Behaviours Initiatives Sales Framework Sales Relevance Sales Growth Cadence Mindset Sales Leadership   0 Comments
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