26 June 2018

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CRM - Where does it fit In for Financial Institutions

by Paul Davenport
Everyday there seems to a new company or technology out there claiming to disrupt the financial services industry and it's no different with commercial banking. The non-traditional players have undercut traditional banks with lower costs, better service and a much simpler onboarding proces...

16 May 2018

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How to create a sales culture in a customer service team

by Ingrid Maynard
With so much changing in this environment, and with so many agent attrition, making this shift can seem a nigh impossible task.  The key is to begin a journey with your team. Here are 5 things a Contact Centre Manager can do to shift the culture: Change the context
Accept t...

Recent Blog

The 7 secret habits of B2B sales high performers - Part 2

Posted by Tony Hall on 4 December 2018
The 7 secret habits of B2B sales high performers - Part 2
Over the many years we have worked with high performing sales people we have always been inter...
Posted in: High Performance Sales Sales Behaviours Initiatives Sales Growth Cadence Mindset   0 Comments

Resources assisting sales coaching

Posted by Paul Davenport on 20 November 2018
Resources assisting sales coaching
"Targets have increased, market conditions are tougher than ever, and my resources haven'...
Posted in: CRM High Performance Sales Sales Behaviours Sales Framework Sales Growth Sales Leadership   0 Comments

The 7 secret habits of B2B sales high performers - Part 1

Posted by Tony Hall on 13 November 2018
The 7 secret habits of B2B sales high performers - Part 1
Over the many years we have worked with high performing sales people we have always been interest...
Posted in: High Performance Sales Sales Behaviours Initiatives Sales Framework Sales Relevance Sales Growth   0 Comments
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