26 June 2018

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CRM - Where does it fit In for Financial Institutions

by Paul Davenport
Everyday there seems to a new company or technology out there claiming to disrupt the financial services industry and it's no different with commercial banking. The non-traditional players have undercut traditional banks with lower costs, better service and a much simpler onboarding proces...

16 May 2018

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How to create a sales culture in a customer service team

by Ingrid Maynard
With so much changing in this environment, and with so many agent attrition, making this shift can seem a nigh impossible task.  The key is to begin a journey with your team. Here are 5 things a Contact Centre Manager can do to shift the culture: Change the context
Accept t...

Recent Blog

The 7 secret habits of B2B sales high performers - Part 6

Posted by Tony Hall on 19 February 2019
The 7 secret habits of B2B sales high performers - Part 6
Over the many years we have worked with high performing sales people we have always been inter...
Posted in: High Performance Sales Sales Behaviours   0 Comments

Excellence is a Habit

Posted by Paul Davenport on 14 February 2019
Excellence is a Habit
In the world of business and sales we often hear about the high performers being "good wi...
Posted in: High Performance Sales Sales Behaviours   0 Comments

The 7 secret habits of B2B sales high performers - Part 5

Posted by Tony Hall on 5 February 2019
The 7 secret habits of B2B sales high performers - Part 5
Over the many years we have worked with high performing sales people we have always been interest...
Posted in: High Performance Sales Sales Behaviours   0 Comments
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