Managing your Sales Pipeline - Why don't sales people use CRMs?

Posted by Ingrid Maynard on 10 July 2018
Managing your Sales Pipeline - Why don't sales people use CRMs?
CRM's.  They're an essential element to managing any sales team.  So why don't sales people use them properly?  And why is the wrangle to have a CRM with data integrity such a struggle for many sales managers? Here are 3 ways for sales leaders to address this...
Posted in: CRM High Performance Sales Sales Behaviours Sales Framework Sales Growth Cadence Mindset Sales Leadership   0 Comments

Part 1: Why do CRMs fail to deliver to the original objectives

Posted by Tony Hall on 3 July 2018
Part 1: Why do CRMs fail to deliver to the original objectives
Over the past few months we have spoken with twenty B2B companies that have a CRM in place (from 2 months to 8 years) to investigate how their CRM system is performing. We conducted a series of 1-on-1 interviews to gain a deep understanding of the following five CRM topics: 1. The reas...
Posted in: CRM High Performance Sales Sales Behaviours Initiatives Sales Framework Sales Growth Cadence Mindset Sales Leadership   0 Comments

CRM - Where does it fit In for Financial Institutions

Posted by Paul Davenport on 26 June 2018
CRM - Where does it fit In for Financial Institutions
Everyday there seems to a new company or technology out there claiming to disrupt the financial services industry and it's no different with commercial banking. The non-traditional players have undercut traditional banks with lower costs, better service and a much simpler onboarding proces...
Posted in: CRM Call Centre High Performance Sales Initiatives Sales Growth Cadence Mindset Sales Leadership   0 Comments

Part 7: The key behaviours that drive high-performance contact centre sales people

Posted by Tony Hall on 19 June 2018
Part 7: The key behaviours that drive high-performance contact centre sales people
Since May 2013, many high performance B2B contact centre sales people have completed a Diamond Assessment. These people support their external sales teams providing customer service and both inbound and outbound sales. We have established that there are 7 key behaviours that drive these hi...
Posted in: High Performance Sales Sales Behaviours Initiatives Customer and Stakeholder Value Sales Relevance Sales Growth Cadence Mindset Sales Leadership   0 Comments

Recent Blog

Part 1: Making CRM Work

Posted by Tony Hall on 4 September 2018
Part 1: Making CRM Work
Following on from our CRM Pulse Study, we recently conducted a Sales Leaders breakfast in conj...
Posted in: CRM High Performance Sales Sales Behaviours Initiatives Sales Framework Sales Relevance Sales Growth Cadence Mindset Sales Leadership   0 Comments

Real Sales Leadership vs Sales Coordinators

Posted by Paul Davenport on 29 August 2018
Real Sales Leadership vs Sales Coordinators
The role of Sales Director or Sales Manager is to not only manage their team but also to lead ...
Posted in: High Performance Sales Sales Behaviours Initiatives Sales Framework Sales Growth Cadence Mindset Sales Leadership   0 Comments

Part 1: Why the best salespeople don't always make the best sales managers

Posted by Ingrid Maynard on 22 August 2018
Part 1: Why the best salespeople don't always make the best sales managers
It happens all the time: the star sales performer is promoted to the sales manager.
It's...
Posted in: High Performance Sales Initiatives Sales Framework Sales Relevance Sales Growth Cadence Mindset Sales Leadership   0 Comments

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