Part 1: Why the best salespeople don't always make the best sales managers

Posted by Ingrid Maynard on 22 August 2018
Part 1: Why the best salespeople don't always make the best sales managers
It happens all the time: the star sales performer is promoted to the sales manager.
It's a reward, right?  A promotion? Well, it can be.  But without support to make that transition, sales performance across the team can suffer, and the new leader can feel lost.

Think ...
Posted in: High Performance Sales Initiatives Sales Framework Sales Relevance Sales Growth Cadence Mindset Sales Leadership   0 Comments

Part 3: Why do CRM's fail to deliver to the original objectives?

Posted by Tony Hall on 15 August 2018
Part 3: Why do CRM's fail to deliver to the original objectives?
Over the past few months we have spoken with 20 B2B companies that have a CRM in place (from 2 months to 8 years) to investigate how their CRM system is performing. We conducted a series of 1-on-1 interviews to get a deep understanding of the following five CRM topics: The reasons comp...
Posted in: CRM High Performance Sales Sales Behaviors Initiatives Sales Framework Sales Growth Cadence Mindset Sales Leadership   0 Comments

How To Be Relevant to Really Busy People

Posted by Paul Davenport on 7 August 2018
How To Be Relevant to Really Busy People
With the world changing at an ever increasing rate, the struggle for us to remain relevant in business is one of the greatest challenges.  People now have greater choices and opportunities and have far more distractions, whether they be the endless internal meetings or the tidal wave of e...
Posted in: High Performance Sales Sales Behaviors Initiatives Sales Framework Customer and Stakeholder Value Sales Relevance Sales Growth Cadence Mindset Sales Leadership   0 Comments

Where have all the great sales people gone?

Posted by Ingrid Maynard on 31 July 2018
Where have all the great sales people gone?
I'm serious. In organisations across the country, there's a phenomenon that causes a serious shortage of sales talent in teams.  It's the promotion of great sales people into sales leadership positions. And it can cause problems:
a) Companies can lose great sales peo...
Posted in: High Performance Sales Sales Behaviors Sales Growth Cadence Mindset Sales Leadership   0 Comments

Part 2: Why do CRMs fail to deliver to the original objectives?

Posted by Tony Hall on 24 July 2018
Part 2: Why do CRMs fail to deliver to the original objectives?
Over the past few months we have spoken with twenty B2B companies that have a CRM in place (from 2 months to 8 years) to investigate how their CRM system is performing. We conducted a series of 1-on-1 interviews to get a deep understanding of the following five CRM topics: The reasons com...
Posted in: CRM High Performance Sales Sales Behaviors Initiatives Sales Framework Sales Relevance Sales Growth Cadence Mindset Sales Leadership   0 Comments

CRM across Sales, Marketing and Operations

Posted by Paul Davenport on 17 July 2018
CRM across Sales, Marketing and Operations
CRM has traditionally been viewed as part of the sales and marketing domain however, the CRM should be seen as having the capacity to provide a significant contribution to the wider business through its application to sharing of information throughout the business. When information isn't ...
Posted in: CRM High Performance Sales Sales Behaviors Initiatives Sales Growth Mindset Sales Leadership   0 Comments

Managing your Sales Pipeline - Why don't sales people use CRMs?

Posted by Ingrid Maynard on 10 July 2018
Managing your Sales Pipeline - Why don't sales people use CRMs?
CRM's.  They're an essential element to managing any sales team.  So why don't sales people use them properly?  And why is the wrangle to have a CRM with data integrity such a struggle for many sales managers? Here are 3 ways for sales leaders to address this...
Posted in: CRM High Performance Sales Sales Behaviors Sales Framework Sales Growth Cadence Mindset Sales Leadership   0 Comments

Part 1: Why do CRMs fail to deliver to the original objectives

Posted by Tony Hall on 3 July 2018
Part 1: Why do CRMs fail to deliver to the original objectives
Over the past few months we have spoken with twenty B2B companies that have a CRM in place (from 2 months to 8 years) to investigate how their CRM system is performing. We conducted a series of 1-on-1 interviews to gain a deep understanding of the following five CRM topics: 1. The reas...
Posted in: CRM High Performance Sales Sales Behaviors Initiatives Sales Framework Sales Growth Cadence Mindset Sales Leadership   0 Comments

CRM - Where does it fit In for Financial Institutions

Posted by Paul Davenport on 26 June 2018
CRM - Where does it fit In for Financial Institutions
Everyday there seems to a new company or technology out there claiming to disrupt the financial services industry and it's no different with commercial banking. The non-traditional players have undercut traditional banks with lower costs, better service and a much simpler onboarding proces...
Posted in: CRM Call Centre High Performance Sales Initiatives Sales Growth Cadence Mindset Sales Leadership   0 Comments

Part 7: The key behaviours that drive high-performance contact centre sales people

Posted by Tony Hall on 19 June 2018
Part 7: The key behaviours that drive high-performance contact centre sales people
Since May 2013, many high performance B2B contact centre sales people have completed a Diamond Assessment. These people support their external sales teams providing customer service and both inbound and outbound sales. We have established that there are 7 key behaviours that drive these hi...
Posted in: Call Centre High Performance Sales Sales Behaviors Initiatives Customer and Stakeholder Value Sales Relevance Sales Growth Cadence Mindset Sales Leadership   0 Comments

Recent Blog

Effective Sales Managers - Part 3

Posted by Paul Davenport on 9 April 2019
Effective Sales Managers - Part 3
In my past two blogs we explored the importance of creating the right environment for sales te...
Posted in: Sales Behaviors Sales Leadership   0 Comments

B2B customers should demand their suppliers articulate the value they can deliver

Posted by Tony Hall on 27 March 2019
B2B customers should demand their suppliers articulate the value they can deliver
The B2B sales environment is a dynamic market place with intense competition and high levels o...
Posted in: High Performance Sales Sales Behaviors   0 Comments

Effective Sales Managers - Part 2

Posted by Paul Davenport on 19 March 2019
Effective Sales Managers - Part 2
In our last blog regarding effective sales managers we identified the need for businesses to s...
Posted in: High Performance Sales Sales Behaviors Sales Leadership   0 Comments

Improve your behaviours to improve your team

999 Nepean Hwy,
Moorabbin VIC 3189, Australia

PrintTell a FriendBookmark Site