Capturing the right insights in your CRM

Posted by Ingrid Maynard on 18 April 2018
Capturing the right insights in your CRM
The bane of any sales managers' life is getting their sales teams to update the CRM! The next challenge is capturing the right insights. Once salespeople see how this very action can help them, it has the highest probability of not only being done, but of being done well. Here ...
Posted in: CRM High Performance Sales Sales Behaviours Initiatives Sales Framework Sales Growth Cadence Mindset Sales Leadership   0 Comments

Part 2: The key behaviours that drive high-performance contact centre sales people

Posted by Tony Hall on 11 April 2018
Part 2: The key behaviours that drive high-performance contact centre sales people
Since May 2013, many high performance B2B contact centre sales people have completed a Diamond Assessment. These people support their external sales teams providing customer service and both inbound and outbound sales. We have established that there are 7 key behaviours that drive these hi...
Posted in: High Performance Sales Sales Behaviours Initiatives Customer and Stakeholder Value Sales Growth Cadence Mindset Sales Leadership   0 Comments

What is customer value

Posted by Paul Davenport on 4 April 2018
What is customer value
Value means many things to different people and in fact often gets overlooked by people who merely refer to the 'features' of their products and services. What we do know is that high performing business people have three things in common: They have an overriding intention ...
Posted in: High Performance Sales Sales Behaviours Customer and Stakeholder Value Sales Relevance Sales Growth Sales Leadership   0 Comments

Part 1: The key behaviours that drive high-performance contact centre sales people

Posted by Tony Hall on 28 March 2018
Part 1: The key behaviours that drive high-performance contact centre sales people
Since May 2013, many high performance B2B contact centre sales people have completed a Diamond Assessment. These people support their external sales teams providing customer service and both inbound and outbound sales. We have established that there are 7 key behaviours that drive the high per...
Posted in: High Performance Sales Sales Behaviours Initiatives Sales Growth Sales Leadership   0 Comments

Recent Blog

Managing your Sales Pipeline - Shifting the focus from Activity to Value

Posted by Ingrid Maynard on 12 June 2018
Managing your Sales Pipeline - Shifting the focus from Activity to Value
CRM's are often a reflection of the way we recognise sales performance - activity.  S...
Posted in: CRM High Performance Sales Sales Behaviours Initiatives Sales Growth Cadence Mindset Sales Leadership   0 Comments

Part 6: The key behaviours that drive high-performance contact centre sales people

Posted by Tony Hall on 5 June 2018
Part 6: The key behaviours that drive high-performance contact centre sales people
Since May 2013, many high performance B2B contact centre sales people have completed a Diamond...
Posted in: High Performance Sales Sales Behaviours Initiatives Sales Framework Sales Growth Cadence Mindset Sales Leadership   0 Comments

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