Apply the Diamond Workshop

Interactive workshop conducted with your sales team to apply The Beyond 19 Diamond Model® to your business. This will also assist in driving CRM relevance and participation.

The outcomes from this workshop include specific insights:
  • The customer insights required to deliver value to them
  • Market insights to drive proactive activity across markets and territories and provide relevant insight back to the Customer
  • Insight on your competition to assist with developing competitive strategies
  • Internal insight to ensure your people and teams are on the same page and are effectively using internal information, processes and resources effectively
  • High level insight gap analysis to mobilise your teams to commence gathering key insights immediately
  • CRM requirements brief including supporting selections to minimise data input

Recent Blog

Managing your Sales Pipeline - Shifting the focus from Activity to Value

Posted by Ingrid Maynard on 12 June 2018
Managing your Sales Pipeline - Shifting the focus from Activity to Value
CRM's are often a reflection of the way we recognise sales performance - activity.  S...
Posted in: CRM High Performance Sales Sales Behaviours Initiatives Sales Growth Cadence Mindset Sales Leadership   0 Comments

Part 6: The key behaviours that drive high-performance contact centre sales people

Posted by Tony Hall on 5 June 2018
Part 6: The key behaviours that drive high-performance contact centre sales people
Since May 2013, many high performance B2B contact centre sales people have completed a Diamond...
Posted in: High Performance Sales Sales Behaviours Initiatives Sales Framework Sales Growth Cadence Mindset Sales Leadership   0 Comments
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Improve your behaviours to improve your team

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